How Delphi request information is handled.

This privacy policy explains how information submitted through the Delphi sourcing website may be used for professional inquiry handling. The site is built for B2B parts teams, so the information collected usually relates to a company contact, a product request, a vehicle application, a quantity target, a delivery window, or a documentation question. The purpose of collecting this information is to review the inquiry, prepare a response, and keep the communication tied to the correct commercial context.

Information you provide

The request form may ask for name, email, phone, company, country or region, request type, and application details. You may also choose to include Delphi part numbers, cross-reference information, vehicle platforms, stocking requirements, or shipping constraints. Please avoid submitting confidential personal information that is not needed for the sourcing request.

How information is used

Submitted information may be used to respond to quote requests, clarify fitment questions, organize bulk or blanket-order discussions, review consolidated shipping options, and maintain a record of the business communication. Information may also be used internally to improve request routing, product family organization, and service workflow quality. The site does not require visitors to create an account for ordinary inquiry submission.

Sharing and retention

Information may be shared with personnel or service providers who need it to respond to the inquiry, arrange communication, or support the requested commercial process. Records may be retained for as long as reasonably necessary to manage the request, support follow-up questions, meet legal obligations, or preserve commercial documentation. Retention periods can vary depending on the nature of the inquiry and the market involved.

Your choices

You may request correction or deletion of contact information where applicable by sending a clear message through the contact page. Some records may need to be retained when they are tied to active orders, legal duties, accounting records, or legitimate business requirements. If you have concerns about a submitted request, include the company name, contact email, and approximate submission date so the relevant record can be located.

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